Heavy
on my heart this morning is the subject of bullying – not cyber bullying,
bullying at school or even sibling bullying – but workplace bullying. Bullying
is not solely germane to those more commonly discussed areas. It frequently
occurs in the workplace.
I
began writing this blog at 2:39 this morning. For some unknown reason, the
topic was weighing on me with a sense of restlessness that I haven't felt in
months. As I tried to discount the heaviness on my heart and to rationalize the
restlessness as excitement for being on a few days of vacation, I realized I
had to share the realities and perception of workplace bullying, especially in a
law enforcement environment.
To
the best of my knowledge, this topic has not been broached by any police
department, and certainly not by the Kansas City Missouri Police
Department. Realizing that it might not
resonate well for some, I'll risk stirring the pot because this is a serious
issue. But it would be a risk well worth the effort if it positively impacts
the manner in which people are treated. Some might ask, "Why shine the
light on the problem?" Because we must speak for those who can't speak for
themselves!
Let
me be clear, the issue within the KCPD is not systemic or wide-spread. Many of
the bullies are no longer associated with the police department. The Kansas
City Police Department is composed of courteous, dedicated and servant-minded
individuals who have proven their commitment to our city.
At
least on a weekly basis, I stress to my executive-level command staff the
importance of ensuring all members of the department be respectful, courteous
and fair, and that they immediately intervene if anyone is behaving
unprofessionally. They've been asked to share my request and concerns with
those they lead. They've been told if they see something, say something, and
that no one should suffer in silence. Recently, executive level staff was
provided a copy of "The Bully at Work," by Gary Namie, PhD, & Ruth
Namie, PhD. This is one of many steps
we'll take toward better identifying, addressing and eventually alleviating
such an emotionally damaging practice.
In
May of this year, the department's lead attorney from the Office of General Counsel began
gathering information regarding internal suits, claims and EEOC charges of
discrimination. The information will be reviewed to determine if policy and/or
patterns of practices need to be revised.
As
I reflect on my 28-year career with this great organization, I can't help but
reflect on the many real incidents of bullying. Oftentimes, the bullies were in
higher ranks or positions than those who were being bullied. I've witnessed and
have been the victim of bullying at KCPD.
I reported the bullying, and in most cases it was discounted as: "He
does that to everyone," "You need thicker skin," or "Don't
make any noise about that." As I progressed through the ranks of the
department, I found better ways to confront bullies.
Throughout
the years, many others have communicated their experiences, often hearing
identical trite expressions from those who had the authority to intervene but
didn’t. There have been incidents in which individuals were cursed out and even
threatened, but no actions were taken against the bully. Transfers requests
have been lost and denied without explanation. I've witnessed above-average
yearly evaluations change to an employee who suddenly can't do anything right
in the eyes of his immediate supervisor/commander. Most alarming, oftentimes no
one intervened on behalf of the one being bullied. In some cases the bullies garnered
the support of others, resulting in group bullying. The result in several cases
was civil action being filed with monetary compensation being awarded to the
bullied employee.
Although
bullying can occur anywhere at any time, it's imperative to address bullying at
its onset in a work environment. We must set the tone of non-tolerance, and
most importantly, prevent the long-term emotional toll on those who are being
bullied.
I
encourage anyone who's being bullied to report the bullying to any supervisor
or commander so the allegations can be properly investigated.
While
not as prevalent as in my early years on the department, bullying still rears
its destructive head far too often. I'll continue to promote employees who
don't subscribe to the philosophy of going along to get along, but those who
are willing to intervene to cease destructive practices, regardless of the
personal consequences. I decided to express my feelings about this topic so
others, within the department as well as those outside the department, might
not stand by silently while others are tormented by unbridled bullies. I and
many others have intervened to stop bullying over the years, and rest assured
we'll continue to do so. My desire is
that we create, nurture and maintain a bully-free environment and a culture
that's comfortable sharing about any form of mistreatment.
I
respectfully share this topic because it's important that all employees, as
well as other segments of the community, understand what's being done to
alleviate bullying within the KCPD.
Send comments to kcpdchiefblog@kcpd.org.