Showing posts with label social media. Show all posts
Showing posts with label social media. Show all posts

Wednesday, January 1, 2020

A look back at the good things in 2019

As police officers, we’re in the business of being there when bad things happen. Therefore, we often become the topic of bad things in discussions. It’s hard for people who are always responding to horrific acts – like our city’s despicable homicide rate – to come up in the same conversation as really great things that happen in our community. As we reflect on 2019, however, I wanted to take a moment to reflect on the good things in which our department has gotten to be involved.

Social workers
Our social workers continue to make a tremendous impact on the lives of people throughout Kansas City. This was the first full year we’ve had one at all six patrol divisions. Their job is to help in situations that come to the attention of law enforcement but cannot be resolved by police. They’ve helped a family whose home burned down. They’ve helped victims of domestic violence start new lives. And ultimately, they’ve gotten residents the resources they need to be successful and reduced the need for law enforcement involvement. As of Dec. 3, KCPD social workers have assisted 1,815 people and attended 488 community outreach events in 2019.

Community Interaction Officers
Our 12 Community Interaction Officers (CIOs) – two at each patrol division station – have worked tirelessly to build relationships with residents and make neighborhoods safer. They’ve provided block-watch training for countless neighborhoods to empower residents in keeping their communities safe. The CIOs work with business owners to implement security measures and address concerns. They’ve worked hand-in-hand with social workers to address issues of repeated calls for service to particular addresses and in finding help for families in need.

They have organized countless free community events from family movie nights to job fairs for ex-offenders to health and safety fairs to Christmas parties for deserving youth. Our Kansas City United Against Crime events coordinated by CIOs in the first weekend of October brought communities together to play, learn and get to know one another. Our Halloween events – undertaken with business, church and non-profit partners – gave thousands of children a safe place to go on Halloween. All of these things also built lasting relationships between children, their families and KCPD.

Youth programs
One of the biggest ways we can impact the future safety of our city is through building trust and understanding with youth. I’ve previously written about Teens in Transition, the Police Athletic League and many other things we do to facilitate those relationships. We expanded the Police Athletic League last year to include PAL Nights - a structured and fun environment for urban-core youth on weekend nights in the spring and summer. This offers a safe place for kids to socialize and enjoy themselves while getting to know officers in a relaxed setting. 


I wanted to highlight a few of our other youth initiatives here:

Youth Police Initiative – Our Youth Police Initiative began in 2018, and an academic review of the program in 2019 shows what an impact it’s making. The program’s goal is to bring at-risk youth together with police officers to share personal stories, meals and to let their guards down long enough to have difficult and honest discussions that will create relationships and understanding for both the youth and officers. The John Jay College of Criminal Justice surveyed the 45 participants in our Youth Police Initiative at the beginning and the end of their week in the program. Over the course of that week, the teens who said, “I know at least one police officer who I can trust” went up by 181%. You can read more about it in our February 2019 Informant newsletter.

Youth Police Academy – This week-long version of the Citizens Police Academy for middle schoolers had more than 150 participants from throughout the City. They did everything from dust for fingerprints to learn conflict resolution.

Catching Fury – This camp was designed by women on our department and at neighboring police and fire departments to encourage young women ages 13 to 17 to pursue careers in public safety in partnership with the Girl Scouts of America. More is on p. 3 of our June Informant newsletter.

Explorers – We’ve recently restarted our Police Explorer Program in conjunction with the Boy Scouts of America. This program is for youth ages 14-20 to introduce them to all aspects of our department so that they might consider careers here. Explorers also volunteer with KCPD and will be issued uniforms and radios.

School Resource Officers – We have School Resource Officers (SROs) serving at several high schools in the Kansas City Public School District. They are there in an official capacity to help with security and enforce any laws as needed, but what they really do is serve as mentors. For many of the kids in those schools, the SROs are one of the few people in their lives who offer stability. Many students confide in the SROs, and the SROs have been known to take teens having a hard time under their wings. I would love to be able to expand our SRO program. 


DARE - We have DARE officers in nearly every elementary school in this city - parochial, public and charter - north and south of the River. We believe getting officers in contact with children at a young age teaches them that police are trustworthy and there to help. I regularly hear rave reviews from teachers about the impact our DARE officers have on children in the schools they serve.

Badges for Basics
Our Badges for Basics program is solving crime and building trust with toilet paper and shampoo. This collaboration with the non-profit, Giving the Basics, provides hygiene products to members of our community who have difficulty affording them. Our officers go to high-crime and low-income areas to hand out these products so residents can have dignity. The Badges for Basics partnership earned the Excellence in Collaboration honor from NonProfit Connect’s Philanthropy Awards in May and has been featured in multiple national publications. From March 21 through today, Badges for Basics has given out nearly 30,000 hygiene products.

Holiday help
Just two weeks ago, we partnered with Hy-Vee and Harvesters to provide 500 free Christmas dinners to needy families. On Dec. 23, we worked with Hy-Vee again to deliver catered meals to four deserving families identified by our social workers. Many Christmas gifts were delivered that day, as well. I couldn’t possibly count how much money our members spend out of their own pockets to make the holidays brighter for so many families in our community. It’s not just during the holidays, either. I’d be willing to bet every officer on this department has bought a Happy Meal for a child in a tough situation.

Assisting sexual assault victims
One of our crime scene technicians went viral with her idea to provide new sheets and bedding to victims of sexual assault. CSI usually has to take these items to process for physical evidence, and it often is the only bedding the victim has. When our CSI tech asked for donations of new sheets to provide to victims, the request went viral on our Facebook page in 2018. It recirculated again this year, and we received so many packages of new sheets and bedding in 2019 (from Kansas City and around the world) that we ran out of room to store them and distributed them to neighboring agencies.


Many of the things outlined here are not short-term fixes to problems like violent crime or mistrust of law enforcement. They are means to meeting long-term goals of a safer city for everyone and a trusting relationship between KCPD and the community. We are in it for the long haul. Fixing the problems of violence and mistrust takes long, hard work, and we are committed to that.

We may not be able to convince every last person that we are here for good, but for the 32 years I’ve been here, this police department has been working tirelessly to build as much trust as we possibly can. I think that sets us apart from other cities where a trusting relationship with the community isn’t such a priority for law enforcement. That trust is a very big deal to me and the members of the KCPD, and we will work toward it with every Trunk-or-Treat, social worker visit and 911 response we can.

You may have noticed that many of the good things we got to be a part of in 2019 were the result of partnerships with individuals, non-profits, faith communities and businesses. These are people who care deeply about their city and want good things for it. They help pay for the projector at movie nights, holiday meals at Christmas and Halloween candy for children. They transport beds for our social workers to give to families who don’t have one. They give us hygiene products to help those who need them for dignity. They are the unsung heroes of Kansas City.

What I’ve outlined here are just a very few of the good things we got to be part of in 2019. Yes, we will always be there when the bad things happen, but we look forward to being part of more and more good, as well.


Send comments to kcpdchiefblog@kcpd.org 

Thursday, July 10, 2014

Come join us on Nextdoor


Yesterday, we joined with the City Manager’s and Mayor’s offices to officially launch Nextdoor in Kansas City. Nextdoor is a free and private social network for neighborhoods. On Nextdoor, neighbors create private web sites for their neighborhoods where they can ask questions, get to know one another, and exchange local advice and recommendations. 

Once I heard about it, I immediately recognized the benefit Nextdoor could have to police and community safety. It can serve as a virtual neighborhood watch.

One of my primary goals as police chief has been for our officers to build positive relationships with the residents they serve. Nextdoor provides us the opportunity to augment those existing relationships online while fostering new ones.

We are training more than 80 patrol officers and sergeants to use and manage this system. They will be responsible for communicating with people in the geographic areas they police. They know the concerns and opportunities in these areas already and are best suited to interact with the residents they serve. The officers will be able to post information pertaining to their whole patrol division or down to their beats.

We don’t intend for Nextdoor to be a replacement for face-to-face contact, but rather a complement to what we’re already doing. We look forward to residents being able to provide us information about safety concerns in their neighborhood and working with them to address those concerns.

Similarly, Nextdoor will serve as a great tool for us in soliciting assistance. As police, we can only do so much. We need the eyes, ears and cooperation of everyone to make this a safer city. A whole neighborhood of people watching for criminal activity or a suspect is usually far more effective at deterring and solving crime than anything our officers or detectives could do.

Nextdoor is another tool in our social media belt. Our police department has had great success with it and in 2013 was named the fourth-most social media friendly police department in the nation.

More than 110 Kansas City neighborhoods already are using Nextdoor, and I invite you to head over to www.nextdoor.com to sign up! (You can also do it on your Android or iPhone through Nextdoor's free app.)

Send comments to kcpdchiefblog@kcpd.org. 

Friday, June 8, 2012

I'm now on Twitter

PRESS RELEASE:

Kansas City Missouri Police Chief Darryl Forté has joined the Twitterverse.

The Chief now is tweeting at @ChiefForte (www.twitter.com/chiefforte). He said it’s one more way he can communicate with members of the community and his own staff.

“I’d like both members and nonmembers of the department to better understand some of what I do throughout the day,” he said.

So far, the Chief has tweeted about attending public meetings and going to a homicide scene.

The police department also is on Twitter at @kcpolice (www.twitter.com/kcpolice).

Thursday, March 22, 2012

Kansas City Police are on Pinterest

PRESS RELEASE:

To inspire and build relationships with their community, the Kansas City Missouri Police Department has joined the social media site Pinterest at http://pinterest.com/kcpolice.

“We are one of the first police departments in the United States to be using this digital medium,” Captain Steve Young said.

Pinterest, a digital inspiration board, has more than 20 million users and is one of the fastest-growing social media sites on the Internet. KCPD hopes to use it to inspire citizens to prevent crime and partner with police.

Some of KCPD’s pin boards include “Safety Tips/How To’s,” “Training/Becoming a Police Officer,” “Cool Police Equipment,” and “KCPD Fuzzy Friends.” These link to KCPD pictures on photo-sharing site Flickr, videos on YouTube and information on the KCPD web site, among other places.

Pinterest will complement KCPD’s other social media, including the Chief’s Blog, Twitter, Facebook and YouTube. It also aims to reach out to other groups, such as more female users. According to Internet Marketing Inc., 80 percent of Pinterest users are women.

“This reaches a broad group that may not have been engaged in our other social media efforts,” Young said.

KCPD’s Pinterest account features pin boards about women in policing and what to do in difficult situations, like an abusive relationship.

Future pin boards will include historical pictures, pictures of drugs so parents and community members can identify them, additional safety tips, pictures of possible KCPD attire and more.

Send comments to kcpdchiefblog@kcpd.org.

Wednesday, October 26, 2011

Police launch revamped 911 Call Center by tweeting all dispatched calls for one hour

PRESS RELEASE:

The Kansas City Missouri Police Department will launch their new 911 Call Center be tweeting all dispatched activity from 11 a.m. to noon Thursday.

The 911 Call Center has been undergoing renovations for nearly a year. The upgrades have been to accommodate the new city-wide radio system, which is set to go live Nov. 9. It replaces 15-year-old technology. With the old system, police could not easily communicate with neighboring law enforcement agencies. KCPD’s dispatchers had to call other agencies’ dispatchers and have them relay that information to their officers on their own radio system.

“We will have inter-operability with our sister agencies,” said Steve Hoskins, KCPD’s Communications Unit Manager. “Now we have the availability to work an incident together anywhere from western Johnson County to eastern Independence with the shared resources we’ll have available.”

The Call Center itself features upgraded consoles for calltakers and dispatchers, who must stay at their stations for long periods of time during 8- or 12-hour shifts. It also has a new video system which allows dispatchers to see live feed through KC SCOUT Traffic Cameras, security cameras set up throughout the city, weather reports, news broadcasts and more so they can better support officers in the field.

To celebrate the new 911 Call Center and demonstrate KCPD’s call volume (the Call Center received 892,283 911 calls in 2010), police will tweet every call that officers are dispatched to between 11 a.m. and noon Thursday on the police department’s Twitter account, @kcpolice or www.twitter.com/kcpolice.

Monday, July 18, 2011

International Association of Chiefs of Police recognizes KCPD's social media approach

I'm very pleased that the International Association of Chiefs of Police (IACP) has recognized KCPD for our use of social media. We are the featured agency on their page right now, http://www.iacpsocialmedia.org/. IACP lauded us for using different social media platforms for different purposes. This was very intentional.

It all started here on this blog, which we use as a way to really tell our story without the filter of the media. I can tell you about heroic officers, crime trends, success stories and our view of local events and news stories. Next came Twitter, which we use to get short and timely news and information alerts out. Then was our YouTube channel, which we have used for everything from seeking suspects in surveillance videos to public service announcements to scary moments caught on dashcams to some just plain fun stuff. The latest edition was the KCPD Facebook page last fall. It's a fan page where you get to hear all the good news about the department and see the fun and positive things we do in the community. Once in a while you'll see the same message on these different platforms, but for the most part, they each serve their own purpose, and we appreciate the IACP recognizing that as a solid approach.

The point of all our social media has been and always will be to better connect with the people we serve. We hope it's a way to make police more approachable and accessible and to keep you informed of what's going on in your community. If you're not a friend or a follower, please become one! You'll learn a lot about your police department, and we hope it helps us learn more about you.

Send comments to kcpdchiefblog@kcpd.org.

Wednesday, February 23, 2011

Two years of blogging

It doesn’t seem like it, but two years ago today, I made my first post on this blog. As I mark this “blogiversary,” I can’t help but be excited about all the great information we’ve been able to get out about the Kansas City Missouri Police Department through this medium. I’ve told tales of our officers’ heroism, kept the community informed about police department initiatives, explained crime prevention strategies and even released breaking news about an escaped pet ape attacking a police car. This has been a wonderful way to get our message directly to the public without the filter of traditional media.

This blog was really the first of KCPD’s social media initiatives. Since then, we’ve launched a YouTube channel, Twitter account and Facebook page. All are ways to get important public safety information out to as many people in Kansas City as possible. They also are an extension of what we’re trying to do as a department from patrol officers to commanders: connect with the community. In addition to social media, we’re doing this through community roll calls, neighborhood meet and greets and a variety of community events. We have strategic plans in place to continually increase scores for police on the annual citizen satisfaction survey.

All of this is because we know the only way to effectively fight and prevent crime in this city is to have solid partnerships with you. If the community has no relationship with police, we can’t do our job. This blog is a part of that relationship. Thank you for reading for the last two years, and I look forward to even more ways our police department can share with you in the future.

Send comments to kcpdchiefblog@kcpd.org.

Friday, November 5, 2010

YouTube Channel

Did you know that in addition to our Twitter account and Facebook page, KCPD also has a YouTube channel? There are lots of videos there ranging from crime prevention tips to news stories about our department to dashcam videos. Check it out. Two new videos are up today.

The first is about how to prevent a break-in in your car.



And this one is about how our automated license plate readers work.




Send comments to kcpdchiefblog@kcpd.org

Tuesday, October 12, 2010

Kansas City Missouri Police Department launches Facebook fan page

PRESS RELEASE:

To better communicate with the community, the Kansas City Missouri Police Department has launched a fan page on Facebook.

The department’s fan page can be found at http://www.facebook.com/kcpolice.

The page will include daily posts on educational public safety tips, photo galleries of the police department, videos, interactive features, and invitations to upcoming events. The page also will allow “fans” to comment on posts and interact with the department’s Public Information Officers.

The page will differ from the department’s Twitter account, which includes breaking crime and traffic news, missing person alerts, press releases and more.